Twyford international group ("we" or "us" or "Twyford") is committed to maintaining the privacy of users of this website and/or mobile application using our system.
This Privacy Policy provides information on how we collect and process your personal data when you visit our website and/or mobile application. By accessing and using this website and/or application, you consent to us collecting, using, storing, and processing your personal data in accordance with the terms of this Privacy Policy.
This is our main general privacy notice that applies across our business, although we may publish additional privacy statements that apply to:
If an additional privacy statement is relevant to you because of the way in which you engage with us and there is a conflict between the information set out in this notice and the additional privacy statement, then the additional privacy statement will take precedence over the information set out in this Privacy Policy.
Twyford international group is one of the international trade enterprises that penetrate into overseas markets such as Africa and south America at the earliest. Our platform consists of our marketplace, which connects Twyford with buyers, our logistics service, which enables the shipment and delivery of packages from Twyford to buyers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. This website and/or mobile application are operated by us. Any personal data provided or collected by Twyford is controlled by Twyford that the website and/or mobile application relates to.
Personal data means any information that can be used to identify directly or indirectly a specific individual. We collect your personal data to provide tailored products and services and to analyze and continually improve our products and services. We may collect, use, store, and transfer different kinds of personal data for marketing and personal data optimization purposes.
You provide us with your personal data when you register your personal details on our website and mobile platform and transact with the same.
A. Information you provide to us: we receive and store the information you provide to us, including your identity data, contact data , delivery address, and financial data. These types of personal data may include:
B. Information we automatically collect/generate or obtain from third parties: we collect and store certain types of information regarding your use of the Twyford Best Fundi marketplace, including information about the date and time of your visit, your searches, views, downloads, and purchases, your IP address, your server address, your domain name, your geographical location (where you have not disabled this functionality), and information we may collect from various mobile apps and devices, including but not limited to information about vehicle speed, location and routes travelled, driving behavior data, photos, driver identification, and other RFID data. In addition, we may receive information about you from third parties, including our carriers, payment service providers, merchants/brands, and advertising service providers. We may also use analytics to collect device-specific information (device model, operating system).
These types of personal data may relate to your device (such as your pc, tablet, or other mobile device), your use of our websites and applications (as well as certain third-party websites with whom we have partnered), and/or your personal preferences, interests, or geographic location. Examples of these types of information include:
We collect your personal data from various sources, including:
Which of the sources apply to you will depend on why we are collecting your personal data. Where we obtain your information from a third party we may ask them to provide you with a copy of this privacy notice (or a shortened version of it) to ensure you know we are processing your information and the reasons why.
We strive to provide you with choices regarding the personal data that you provide to us. Where required by law, if you wish to have your personal data used by us to provide you with a personalized experience/targeted advertising & content, you can indicate so through the relevant tick-box(es) located on the registration form or by answering the question(s) presented by our representatives. If you decide that you no longer wish to benefit from this personalization, you can opt-out or adjust your preferences at any time by contacting us. You can also close your account by clicking on this link and following the instructions. Once your account is closed, all products and services that you access through your account will no longer be available.
We use common internet software solutions, including "cookies," which are stored on your browser, to hold the information specific to you from your browsing session. You can modify your browser settings to prevent this from happening, although this may in some cases preclude you from using, or negatively affect the display or function of this and other website and applications.
We use your personal data to operate, provide, develop, and improve the products and services that we offer, including the following:
In certain circumstances we may provide your personal data to third parties:
We will only process your personal data where we have a legal basis to do so. The legal basis will depend on the purposes for which we have collected and used your personal data. In almost every case, the legal basis will be one of the following:
We do not generally process your personal data based on your consent (as we can usually rely on another legal basis). Where we do process your personal data based on your consent, you have the right to withdraw your consent at any time. To withdraw your consent please email us at marketing-support@twyfordtile.com
We will take every reasonable step to ensure that your personal data is processed for the minimum period necessary in order to provide our service to you, or for other legitimate business purposes such as resolving disputes, safety and security reasons, or complying with our legal obligations. Your personal data may be retained in a form that allows for identification only for as long as:
We maintain an ongoing relationship with you. This will enable us to improve your experience with us and to ensure that you receive communications from us
Your personal data is necessary in connection with the purposes set out in this Privacy Policy and we have a valid legal basis,
The duration of any applicable limitation period (i.e., any period during which a person could bring a legal claim against us), and
We will actively review the personal data we hold and delete it securely, or in some cases anonymize it when there is no longer a legal, business, or consumer need for it to be retained.
We have put in place security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality. However, no internet is ever fully secure or error free. Therefore, you should take special care in deciding what data you send to us via the service.
Under certain conditions, you may have the right to require us to:
In certain circumstances, we may need to restrict your rights in order to safeguard the public interest (e.g. the prevention or detection of crime) and our interests (e.g. the maintenance of legal privilege).
The global nature of our business means that your personal data may well be transferred across national boundaries. Where we transfer your personal data across national boundaries, we will protect your personal data by ensuring that those transfers are made in compliance with all relevant data protection laws.
Whilst this Privacy Policy describes the data protection practices adopted by us generally across the world, local data protection laws vary and some countries may place restrictions on our processing activities. This means our actual data protection practices in certain countries may vary from those described here in order to help us ensure we comply with local requirements.
We may update or change this Privacy Policy from time to time by posting an updated Privacy Policy on the website and/or application.
If you have any questions concerning this Privacy Policy or the treatment of your personal data, please contact us by email at: